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Account Verification for Short-Term Visitors to the U.S.

Required Documents and Steps to Verify Your ShareGrid Account as a Short-Term Visitors to the U.S.

Dave avatar
Written by Dave
Updated over a week ago

If you're a short-term visitor in the U.S. and want to rent gear on ShareGrid, you must complete a verification process. This guide outlines the required documents and available insurance options.

Required Documents

To verify your ShareGrid account, you’ll need to provide:

  1. A U.S.-based phone number
    (Note: VoIP numbers like Google Voice are not accepted, unless approved by ShareGrid staff)

  2. Proof of temporary U.S. address
    (e.g., hotel or Airbnb receipt)

  3. A valid passport copy

Insurance Options for Short-Term Visitors

Short-term visitors are not eligible to purchase Short-Term or Annual insurance plans on ShareGrid. However, you have two options:

  • Provide your own third-party insurance
    (Must meet ShareGrid’s coverage requirements)

  • Use ShareGrid’s Loss Damage Waiver (Damage Only or Damage + Theft). For details, visit Understanding ShareGrid’s Rental Insurance Options

Need Help?

If you have any questions or need assistance with your payment, our friendly customer support team is here to help! Happy shopping and renting!

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