For international users looking to join ShareGrid, setting up an account requires specific steps to ensure proper verification and compliance.
Here’s what you need to know about using international documents for account verification:
Passports: We accept valid international passports for verification.
Proof of Address: International visitors must provide proof of a U.S. address for the duration of their stay (digital statements, PDFs, or photos of physical mail/packages are accepted).
🚫 We do not accept: Foreign driver's licenses and foreign national or state ID cards are strictly not accepted. International users must provide a valid passport.
Residency Requirements for Insurance Coverage
Permanent Residency: Most ShareGrid members must have permanent residency in the US. Our insurance partner, Athos Insurance, specifically requires policyholders to be permanent US residents.
Alternative Coverage Options: If you do not meet the residency requirement, you must secure your own insurance or opt for ShareGrid's coverage options, such as Damage + Theft or Damage Only, if available.
Payment and Phone Verification
Payment Cards: We strictly accept only U.S.-issued payment cards. Foreign credit or debit cards are not accepted.
Phone Numbers: Our system accepts only U.S.-based cell phone numbers. Foreign and VoIP phone numbers are not accepted.
Need Help?
Our support team is here to help you with any questions or issues related to setting up your ShareGrid account as an international user. Please feel free to contact support for clarification or help.