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Completing Your ShareGrid Account Verification: Vetting, Documents, and Approval Process

Required Documents, Review Process, and Next Steps

Dave avatar
Written by Dave
Updated yesterday

Why Verification Matters

Verification helps keep the ShareGrid community safe, genuine, and trustworthy. It also provides coverage protection for all transactions on the platform. As part of the verification process, you might be asked to submit documents verifying your address and professional background.

What You May Need to Submit

1. Proof of Address

If an automated check is unsuccessful, you’ll need to provide a photo of a physical document (dated within the last three months) that clearly shows your name and current address.

Accepted paper documents received by mail include:

  • Utility bills

  • Mailed advertisements or credit card offers

  • Packages or envelopes addressed to you

Important: Screenshots or digital copies of utility bills are not accepted. Only photos or scans of physical documents with a recent date are valid.

2. Proof of Industry Experience

You may need to provide a link that demonstrates your professional background.

Accepted links include:

  • IMDb profile

  • Portfolio website

  • Relevant social media profiles

Each link must be attributed to you and clearly display your name or business name, along with your relationship to the work.

What Happens After You Submit

Proof of Address: This will be reviewed manually. You’ll be notified once it’s approved or if more information is needed.

Industry Link: This will be checked to ensure it meets our criteria. You may be asked for further clarification.

Other Documents: These will be reviewed in the order they are received.

Additional Requirements for High-Value Rentals

For specialized or high-value equipment, you may also need to provide:

  • Professional references with work-related email addresses (e.g., kim@netflix.com).

  • An extra review by ShareGrid’s management team for safety and compliance.

Reference Review Process

1. Initial Review: References are validated to ensure they meet requirements.

2. Follow-Up (if necessary): ShareGrid may request missing details. Response times may vary.

3. Final Review: For high-value gear, references may undergo an additional management review before approval.

Review Timeline and Notifications

Verification is not instantaneous. You will receive email updates regarding:

  • Document approvals

  • Requests for additional details

  • Final verification confirmation

Tip: Respond promptly to clarification requests to avoid delays.

After Verification

Once your account is verified, you can:

  • Complete pending rentals by checking out items already in your cart.

  • Submit new rental requests immediately. Owners can review and approve your requests as soon as your account is verified.

Summary

The ShareGrid verification process involves:

  • Submitting required documents (if prompted).

  • Waiting for a manual review.

  • Receiving notifications about next steps.

Following the document guidelines will help ensure a smooth and timely verification process.

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