Can I authorize someone else to pick up or drop off equipment for me?

If you're sending someone else to pick up or drop off gear, you'll need to add them as an 'Authorized Person' for the rental.

Written by Harry
Updated over a week ago

Do you support shipping? Can I have the gear shipped to me?

Written by Harry
Updated over a week ago

Delivery Options

Written by Arash Shiva
Updated over a week ago

How to use a Location Hub as a Renter

Written by Harry
Updated over a week ago

Can I extend a rental?

What if the dates of my shoot change? Can I get an extension?

Written by Harry
Updated over a week ago

How can I contact the Owner/Renter?

Written by Harry
Updated over a week ago

Do I have to put in a request just to ask about the gear?

Written by Harry
Updated over a week ago

Where should I meet the owner to pick up the gear?

Written by Harry
Updated over a week ago

Digital Checksheets

Learn how to use our digital checksheets when you pick up and drop off gear. Looking for an equipment checklist? Start here.

Written by Harry
Updated over a week ago

What happens if I return equipment late?

Written by Harry
Updated over a week ago

What are some tips for me as a Renter?

Written by Harry
Updated over a week ago

When does my rental begin?

Written by Harry
Updated over a week ago

When does my rental end?

Written by Harry
Updated over a week ago

How should I prepare to pick up gear?

Getting ready to pick up gear? Here's some tips to get prepared.

Written by Harry
Updated over a week ago

Can I have someone else pick up the equipment on my behalf?

Written by Harry
Updated over a week ago