To ensure smooth communication and a seamless rental experience, here's how renters and owners should communicate once a rental is booked:
After Booking a Rental:
After a rental request is accepted and booked, the owner's and renter's phone numbers will be displayed at the top of the rental confirmation page. You can use the contact phone number provided. We recommend using text messaging for record-keeping purposes.
Preferred Communication Method:
We would like to encourage you to use our messaging system for all communications. This system provides a convenient and accessible record of all your conversations, ensuring that important details are always available and visible on the rental confirmation page.
Benefits of Using the Messaging System:
Record Keeping: Easily refer back to conversations for essential details.
Issue Resolution: If any rental issues arise, having a conversation record helps us resolve them quickly.
Stay connected through our messaging system to enjoy a seamless rental experience. If you need further assistance, feel free to reach out. Happy renting!