Before submitting a rental request, you can easily contact the owner to ask questions or get more details about the gear.
This guide provides an overview of the wider rental process, helping you understand how contacting the owner fits into the overall workflow.
How to Contact the Owner:
Before contacting owners, please make sure you have an active ShareGrid account. You’ll need this for communication and making arrangements.
Option 1: Click the "Message" button under the owner's name on the rental Listing Page.
Option 2: Go to the Owner's ShareGrid Profile and click the "Send Message" button.
Important Reminder:
All ShareGrid rental accounts must complete ID verification before renting. This verification process is required for both messaging and renting. It helps ensure a secure and reliable community for all users.
The verification includes steps such as identity confirmation and account setup to ensure authenticity within the community.
Once verified, you can explore, ask questions, and enjoy a worry-free rental experience. If you need any help, we're just a message away.