This guide outlines the proper procedures for ShareGrid owners who opt to utilize additional rental contracts and credit card authorization forms.
For Owners: To ensure clarity and trust in the rental process, if you require Renters to sign additional documents such as a rental agreement/contract or credit card authorization form, you must clearly state this requirement:
On your ShareGrid profile page.
On each rental listing page.
This transparency allows Renters to understand all conditions before they commit to a booking.
For Renters: If an Owner requests that you sign additional agreements not listed on their profile or the item's listing page after booking:
You are entitled to cancel the rental without any penalties.
Our support team can assist with any questions or concerns about the process.
Adhering to these guidelines fosters a transparent and trustworthy environment, ensuring that all members of the ShareGrid community can engage confidently and effectively in rental transactions.