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Listing Gear & Managing Rentals
Listing Gear & Managing Rentals
Calendar Integration
ShareGrid Owner Guarantee
How do I offer Instant Book as an equipment owner?
Instant Book Cancellations
What does it mean if a request says 'ShareGrid is reviewing this rental'? Why can't I accept the request?
How do I add a delivery fee to a rental?
How do I add a discount to a rental?
Listing gear and managing requests
Do I have to pay to list gear?
How do I create a custom listing?
Can I adjust the availability of my listing?
Can I post an equipment package?
What if I want to de-list an item?
How does “Best Match” rank my listings in search results?
What happens if I don’t accept a rental reservation request?
A new renter sent me a request. How do I find out more about them?
Can I edit the dates of a rental request?
Meeting renters and exchanging gear
How should I prepare before my renter arrives for pick up?
Do I have to provide a case or bag for the equipment?
Do I have to deliver the gear to the renter?
Do I have to check the renter's ID at pick up?
Can the renter have someone else pick up or drop off equipment?
What should I remember to do at pick up or drop off?
Completing rentals
How do I mark a rental complete?
What do I do if the Renter is late with my gear? Is there a late fee?
What if a renter does not return my equipment?
