ShareGrid Owner Guarantee

What is the guarantee, and what kind of protection does it provide to owners on the site?

Written by Harry
Updated over a week ago

How do I offer Instant Book as an equipment owner?

What is Instant Book and how does it affect my rentals as an owner?

Written by Harry
Updated over a week ago

Instant Book Cancellations

Can I cancel an Instant Book rental?

Written by Harry
Updated over a week ago

What does it mean if a request says 'ShareGrid is reviewing this rental'? Why can't I accept the request?

Notice that the 'Accept' button is unavailable on a rental request? Here's why.

Written by Harry
Updated over a week ago

How do I add a delivery fee to a rental?

Delivering gear to your renter? Here's how to add a charge for delivery to a rental.

Written by Harry
Updated over a week ago

How do I add a discount to a rental?

Want to offer a discount to your renter? Here's how.

Written by Harry
Updated over a week ago

Do I have to pay to list gear?

Written by Harry
Updated over a week ago

How do I create a custom listing?

Want to offer a package or special price to a renter? Here's how to create a custom listing.

Written by Harry
Updated over a week ago

Can I adjust the availability of my listing?

Written by Harry
Updated over a week ago

Can I post an equipment package?

Written by Harry
Updated over a week ago

What if I want to de-list an item?

Have an item that's being serviced, or is no longer available? Here's how to close the listing.

Written by Harry
Updated over a week ago

How does “Best Match” rank my listings in search results?

Written by Harry
Updated over a week ago

What happens if I don’t accept a rental reservation request?

Written by Harry
Updated over a week ago

A new renter sent me a request. How do I find out more about them?

Tips and suggested questions for gear owners renting to new ShareGrid members.

Written by Harry
Updated over a week ago

Can I edit the dates of a rental request?

Written by Harry
Updated over a week ago

How should I prepare before my renter arrives for pick up?

Getting ready for your renter to arrive? Here's how to prepare like a pro.

Written by Harry
Updated over a week ago

Do I have to provide a case or bag for the equipment?

Written by Harry
Updated over a week ago

Do I have to deliver the gear to the renter?

Written by Harry
Updated over a week ago

Do I have to check the renter's ID at pick up?

Written by Harry
Updated over a week ago

Can the renter have someone else pick up or drop off equipment?

Written by Harry
Updated over a week ago

How to use a Location Hub as an owner

Written by Harry
Updated over a week ago

What should I remember to do at pick up or drop off?

Written by Harry
Updated over a week ago

How to Get More Rentals

Learn more about the rental process and how to put your gear to work

Written by Marius Ciocirlan
Updated over a week ago

How do I mark a rental complete?

Written by Harry
Updated over a week ago

What do I do if the Renter is late with my gear? Is there a late fee?

Written by Harry
Updated over a week ago

What if a renter does not return my equipment?

What's the difference between theft and fraud? What is 'voluntary parting'?

Written by Harry
Updated over a week ago