Verifying your ShareGrid account is part of the vetting process. Rejections can happen if submitted weblinks, such as social media profiles or pseudonyms, do not meet the vetting criteria. Below, we list common reasons for verification rejections and how you can address them.
Common Reasons for Rejected Account Information:
1. Using Social Media Links Under a Pseudonym or Nickname
If your work is published or recognized under a pseudonym, like a stage name or professional alias, ensure the link you provide clearly connects to your true identity. For example:
A website or portfolio that displays both your pseudonym and real name together.
An email address linked to your brand.
A social media post, bio update, or any other verifiable attribution that links your nickname to your legal identity.
2. Submitting Social Media Links Without Adequate Attribution
For social media links to be accepted:
They must clearly display your name, likeness, or provide an evident attribution to your name.
Public pages showing no activity (e.g., Instagram pages without posts) might not be sufficient.
Invalid or broken links will lead to automatic rejection. Example: If you submit a LinkedIn page that is inaccessible, it cannot be verified. Ensure your links function properly and validate your identity before submitting.
3. Missing Name on Submitted Links
If the submitted social media profiles do not display your name, they are likely to be denied.
ShareGrid requires that:
Your name or likeness is listed explicitly on the page.
Alternatively, a visible association with your name must exist within the profile.
Best Practices for Successful Account Verification
To avoid account verification issues, consider these steps:
Ensure Your Links Are Functional Before Submission. Double-check that all links lead to Active and Accessible Pages.
Provide Clear Attribution By Using Profile Bios, Website Pages, or Official Email Addresses to Connect Pseudonyms to Your Real Name.
Use Public and Active Social Media Pages; Pages With No Posts or Invisible Profiles May Not Satisfy Verification Requirements.
Verify Your Name Is Visible By Displaying Your Full Name Clearly on Every Submitted Link or Highlighting Connections That Establish Your Identity.
By following these recommendations, you’ll improve the likelihood of a successful account verification.
Related Articles:
Need Help?
If you have any questions or need assistance, please don't hesitate to contact ShareGrid's support team.