If you want to delete your ShareGrid account, follow the steps below. Before you proceed, we need to confirm that there are no active transactions or claims on your account.
Steps to Request Account Deletion:
Log in to your ShareGrid account.
Click on your profile image thumbnail.
Go to 'Settings.'
Select 'Account.'
Scroll down and click 'Request Account Deletion.' This will send us an email request through a pop-up window.
Alternative Method:
Please feel free to request deletion by emailing help@sharegrid.com. Include your account 'Verification Code,' which can be found under 'Settings' > 'ID Verification.' Once you've confirmed your request, we'll close your account.
Important: When your account is deleted, related data, including your profile details, listings, comments, messages, and feedback, will be removed from our website.
Reusing Identifiers after Deletion
After deleting your account, identifiers like your phone number and email address can be reused for new accounts. It's important to know that these identifiers will no longer be linked to the deleted account, allowing you to create and verify new accounts.
Frequently Asked Questions
What if my profile is still visible in search results?
If your ShareGrid profile still appears in search results after submitting a removal request, Google might not have refreshed its cache yet. Be patient and keep monitoring. Submitting a formal removal request to Google can sometimes speed up the process.
How Can I Submit a Formal Removal Request to Google?
After deleting your account, your profile may still appear in Google search results for some time due to cached data. To expedite the removal of this information:
Visit Google's Privacy Removal Form.
Fill out the form with details about the cached page URL.
Submit your request for removal of outdated information.
Monitor search results periodically to ensure your profile is no longer visible.
Need Help?
If you have any questions or need assistance, please don't hesitate to contact ShareGrid's support team.