ShareGrid

What protections does ShareGrid offer to buyers and sellers? What do I need to do to qualify? What if there's an issue with an order?

ShareGrid Buy & Sell Protection

Here's what to do if something happens to an item in transit.

Find out how to buy and sell equipment on ShareGrid. This collection includes info about payments, offers, meetups and shipping.

How do I tell what condition an item is in? As a seller, how do I determine what condition to list?

What do you do with the information I enter? What is manual verification?

Picking up gear locally? Here are some tips to help you plan and complete the transaction.

What are my payment options when I buy an item? When will I be charged?

How do I link my bank account to make payments? Are my banking details secure?

What’s the return policy for items purchased on ShareGrid? How do I request a refund?

What are the benefits of selling my equipment through ShareGrid? What do you do to protect me as a seller?

Do I have to pay to list my item? Is there a monthly fee?

What’s the difference between Buy It Now and Accept Offers?

Wondering how to price your item for sale? Here's more info.

How do I ship an item to a buyer? Do I need to provide tracking information, or require a signature? How about insurance for the package?

How long does it take for funds to reach my bank account?

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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