At ShareGrid, ensuring your security and maintaining trust within our community is crucial. This guide outlines the steps in our phone number verification process, a crucial part of our comprehensive identity verification measures.
Please note that phone verification is required for all ShareGrid accounts, and each phone number can be linked to only one account. Additionally, by default, ShareGrid only accepts U.S.-based cell phone numbers that can receive text messages for verification. International numbers, VoIP numbers, or landlines are not accepted.
Phone Number Verification Process:
Go to settings by clicking your profile photo thumbnail.
Click 'Settings.'
Input Your Number: Select 'ID & SMS Verification', and you will see a place to enter your phone number during the setup or transaction. Ensure the number you enter is a U.S.-based text-capable mobile number, as VoIP, landlines, and international numbers are not supported.
Receive a Verification Code: A unique code will be sent to your phone.
Confirm the Code: Enter this code on our platform to verify the ownership of the phone number. 3. Re-Adding a Number: If a previously removed number is being re-added, no re-verification process is required for seamless updates and reuse.
Importance of Verifying Your Phone Number:
Enhance Security: This step is vital for authenticating your identity and protecting your transactions on ShareGrid.
Trust and Safety: It helps to ensure that all interactions on our platform are genuine and secure. - Ensure Unique Account Identification: Associating your phone number with only one account strengthens account security and prevents duplicate associations.
Tips for a Smooth Transition
Ensure that the phone number linked to your ShareGrid account is up to date.
Use a U.S.-based text-capable mobile number to avoid verification errors and ensure compatibility with ShareGrid's system.
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Need Assistance?
Please contact our support team if you have any questions or need further clarification about the verification process. We are committed to making your ShareGrid experience as safe and seamless as possible.