At ShareGrid, ensuring your security and maintaining trust within our community is crucial. This guide outlines the steps in our phone number verification process, a crucial part of our comprehensive identity verification measures.
It's essential to note that phone verification is mandatory for all ShareGrid accounts, and each phone number can be linked to only one account.
Phone Number Verification Process:
Go to settings by clicking your profile photo thumbnail.
Navigate to 'Settings.'
Input Your Number: Select 'ID & SMS Verification', and you will see a place to enter your phone number during the setup or transaction.
Receive a Verification Code: A unique code will be sent to your phone.
Confirm the Code: Enter this code on our platform to verify the ownership of the phone number.
Importance of Verifying Your Phone Number:
Enhance Security: This step is vital for authenticating your identity and protecting your transactions on ShareGrid.
Trust and Safety: It helps to ensure that all interactions on our platform are genuine and secure.
Resolving Issues When a Previous Email is Inaccessible
If you cannot access your earlier email address, follow these steps:
Create a new ShareGrid account using your current accessible email address.
Request closure of the inaccessible account via customer support if needed.
Complete verification on your newly created account. This ensures seamless account management even in challenging scenarios.
Tips for a Smooth Transition
Regularly update your phone number linked to your ShareGrid account.
Protect your Support Verification Code as it's critical for making significant changes.
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Need Assistance?
Please contact our support team if you have any questions or need further clarification about the verification process. We are committed to making your ShareGrid experience as safe and seamless as possible.