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Buy & Sell Shipping Guide

Ensuring Safe and Efficient Delivery for Your Sold Items on ShareGrid

Dave avatar
Written by Dave
Updated over 2 months ago

Shipping an item you’ve sold on ShareGrid? Here’s a clear, concise guide to ensure your item reaches its new owner safely (if your buyer is picking it up locally, see our guide here):

1. Selecting a Shipping Service:

  • ShareGrid Shipping Labels: Buy shipping labels from major carriers via ShareGrid. Click "Review Shipping Rates," input shipment details, and choose your preferred option. Our volume discounts often offer better rates than purchasing directly from carriers.

  • External Shipping: If buying outside ShareGrid, choose a carrier that offers tracking, such as USPS, FedEx, or UPS. Enter the tracking number into ShareGrid to proceed.

  • Signature Requirement: Items over $250 require a signature upon delivery. ShareGrid will auto-suggest options for this.

2. Insurance Requirements:

  • Shipment Insurance: Protect against loss or damage during transit by considering shipment insurance. As the shipper, you bear these risks.

  • Shippo Coverage: When purchasing your label via ShareGrid, you can get Shippo insurance coverage through their partner, XCover, at 1.25% of the sale price for items up to $10,000.

  • External Coverage: For items over $10,000, seek insurance from external providers.

3. Estimating Shipping Costs:

  • Use shipping calculators from:

  • Always select the signature-required option for items over $250 and consider shipment insurance.

4. Preparing Your Item for Shipping:

  • Professional Packing: Use the carrier’s packing services to ensure secure packing for high-value items.

  • DIY Packing Tips:

    • Box Selection: Choose a sturdy box with 1-2 inches of space for packing materials around the item.

    • Secure Packing: Cushion the item with bubble wrap or similar materials to prevent movement during transit.

    • Packing Slip: Include a copy of the packing slip (available on ShareGrid's order page) inside the box.

    • Labeling: Print a clear shipping label with the sender and recipient's phone numbers.

    • Sealing: Use quality tape generously and protect address info with clear tape.

    • Drop-off: Deliver your package to the carrier's location, completing the necessary forms. Please make sure the item is insured during transit.

    • Tracking: If using ShareGrid's label, the tracking will update automatically. If not, please enter the tracking number on ShareGrid. Buyers will receive notifications to track the delivery.

Congratulations! Your item is now on its way. If you have any questions or need help, our support team is here to help!

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