Welcome to ShareGrid! We're thrilled you've chosen us for your rental and sales needs. To ensure a smooth and hassle-free payment process, we've made it easy to use various payment options. Let's get you started:
For Rentals:
Add to Cart: Place your rental item in your shopping cart.
Select Coverage: Choose the coverage option you need.
Add Payment Method: Before submitting your rental request, you'll be prompted to add a payment method. Our payment processor, Stripe, will securely store your card details for future rentals.
Update Payment Method: Do you need to add or update your payment card? You can do this anytime by clicking your profile photo thumbnail and selecting the 'Settings' > 'Payment Methods' tab.
Accepted Payment Methods:
We accept most US-based credit and debit cards, including Visa, MasterCard, American Express, and Discover. Choose the one that suits you best!
For Sales:
Make an Offer or Buy It Now: On the listing's transaction page, submit an offer by clicking "Make Offer" or purchase at the total listing price by clicking "Buy It Now."
Seller Notification: Once you submit an offer or buy, the seller will be notified and can respond to your offer.
Payment Method: Add or update your card by clicking your profile photo thumbnail and selecting the 'Settings' > 'Payment Methods' tab.
Alternative Payment Option:
Bank Transfer Payments (ACH): You can use ACH payments for sales in addition to credit and debit cards. It's a secure and straightforward way to make a purchase.
Please note: ACH payments may take up to 5 business days to acknowledge their success or failure. Because of this, Stripe may take up to 7 business days to process ACH payments.
For more information, please visit our "How to Pay for Your Purchase on ShareGrid" support article.
Quick Heads-Up:
While we strive to accept all forms of payment, we currently do not accept payment cards based outside the US or prepaid payment cards by default. We are continuously working to expand our options and appreciate your understanding.
If you have any questions or need assistance with your payment, our friendly customer support team is just a click away. Happy shopping and renting!