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Rental Owners: How to Update Your Email for COI Notifications

Step-by-step instructions to ensure your Certificate of Insurance reaches the correct inbox

Dave avatar
Written by Dave
Updated over a week ago

As a rental owner, it’s crucial to keep your email address current so your Certificate of Insurance (COI) and other notifications go to the correct inbox. You can update this information anytime in your ShareGrid account settings.

Steps to Update Your COI Receive Email Address

  1. Log in to your ShareGrid account.

  2. Go to Account Settings

  3. From your dashboard, open the Settings menu.

  4. Select Account.

  5. Find the Custom Invoice/COI Address section under Account settings.

  6. Enter your desired email (e.g., correct@example.com).

  7. Save changes by clicking SAVE.

Your new email will now be used for COI notifications.

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How and When Will You Receive a Certificate of Insurance (COI) from the Renter?

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Need Help?

If you have any questions or need assistance, please don't hesitate to contact ShareGrid's support team.

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