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How and When Will You Receive a Certificate of Insurance (COI) from the Renter?
How and When Will You Receive a Certificate of Insurance (COI) from the Renter?

Making Sure Your Rental is Properly Covered

Dave avatar
Written by Dave
Updated over 4 months ago

Congratulations on your booked rental! Let’s ensure everything is in place for a smooth and protected rental experience.

Confirm the Rental Request

Third-Party Insurance:

  • After you accept the renter's request using third-party insurance, the renter will receive an email with your name and address, along with instructions for issuing the Certificate of Insurance (COI). Please ensure that you, as the Owner, receive the COI in your name before releasing the rental gear to the renter.

COI for Different Insurance Types

Annual or Short-Term Policy:

  • If the renter has an Annual or Short-Term policy through ShareGrid, the COI will automatically be emailed to you when you accept the rental request.

Damage Only or Damage + Theft Coverage:

  • Renters using ShareGrid's Damage Only or Damage + Theft coverage do not need a separate COI. These coverages are handled directly by ShareGrid and are effective throughout the rental period.

Ensure Timely Receipt

  • Please make sure you receive the COI before exchanging the gear. This step is crucial to protect you and the renter throughout the rental period.

You're now set for a smooth and worry-free rental experience. If you have any questions or need further assistance, our friendly support team is here to help! Happy renting!

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