If a rental adjustment results in a refund, here’s what you should know about how it's processed and when to expect your money.
How Refunds Are Processed
Automatic Processing: Rental adjustment refunds are automatically initiated once the rental is marked as complete. There's no need to request it manually.
Trigger: The refund process begins only after the rental is completed in the ShareGrid system.
Refund Timeline
Processing Time: Refunds typically take 3–5 business days to appear on your payment method.
Note: Timing may vary slightly based on your bank, weekends, or holidays.
How to Track or Check Your Refund
If your refund seems delayed:
Check Rental Status: Ensure your ShareGrid account shows the rental as complete. ShareGrid account.
Review Payment Method: Verify if the refund has been posted to your bank or card.
Please contact Support: If more than 5 business days have passed since completion, you can contact ShareGrid Support for help.
Tips to Avoid Delays
Make sure your payment method is current in your account settings.
Be aware that bank processing times can influence when funds appear.
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Need Help?
If you have any questions or need assistance, please don't hesitate to contact ShareGrid's support team.