Skip to main content
All CollectionsIdentification & VerificationsTrust and Safety
Understanding How Your ID Data is Handled
Understanding How Your ID Data is Handled

Ensuring the Security and Privacy of Your Information at ShareGrid

Dave avatar
Written by Dave
Updated over a week ago

At ShareGrid, your privacy is our top priority. We use Onfido’s automated system for secure ID verification to ensure your personal information is safe.

Who Can Access Your ID Information?

Only ShareGrid can access your ID information after it has been verified by our trusted service provider.

How Our ID Verification Works:

  • Automated ID Verification: Onfido’s system ensures secure and private identity verification in compliance with strict legal standards.

  • Facial Video and ID Submission: You must upload a photo of your face and a scanned image of an official ID, such as a driver’s license or passport.

  • Automated Analysis: The verification process is automated and usually completed within seconds for efficiency and accuracy.

Security and Compliance:

  • High-Security Standards: Onfido’s system meets iBeta PAD Level 2 standards, safeguarding against advanced security threats.

  • Data Privacy: Onfido uses pseudonymization and data de-identification strategies to protect your privacy and security.

  • Legal Compliance: Onfido follows all applicable privacy laws, ensuring your data is legally and technically secure.

Need Help?

If you have questions about Onfido’s services, contact their support team. Our support team is here to assist you with inquiries about ShareGrid's verification process.

Exceptional Circumstances

In rare cases, we may cooperate with law enforcement or insurance investigators if required or respond to reports of potential crimes by providing necessary information to authorities.

Your privacy and security are paramount. We handle your information with professionalism and respect for your rights.

Did this answer your question?