As part of the rental approval process, ShareGrid may request references to verify your reliability. This guide explains common issues that can delay the verification process—and how to resolve them quickly.
1. Incorrect Reference Email
Issue: You entered the wrong email address for your reference.
Solution: Contact ShareGrid Support as soon as possible. We’ll update the email and resend the request to the correct address to keep your verification on track.
2. Unresponsive Reference
Issue: Your reference hasn’t replied to the verification email.
Solution: Reach out to your reference directly. Let them know to expect an email from ShareGrid and encourage them to respond promptly. A quick reminder can significantly speed things up.
Tips to Speed Up Your Reference Verification
Double-check that your reference’s email is accurate.
Let your reference know in advance that ShareGrid will contact them.
Respond quickly to any emails or follow-up requests from ShareGrid.
Need Help?
If you encounter issues or have questions, contact ShareGrid Support or browse related help articles about the rental verification process.
Related Articles:
Navigating Reference Requirements for ShareGrid Rentals
How to Submit References for ShareGrid Verification and What to Do If They’re Rejected