When renting high-value gear, especially for the first time on ShareGrid, you may be asked for references. Providing valid references is a key part of this process, as ShareGrid helps ensure the credibility of members on the platform. Follow the guidance below to understand how to submit your references and handle potential issues during verification.
Overview of the Reference Submission Process
To initiate the reference verification process, ShareGrid will send you an email containing a link to submit your references. Each reference you provide must meet ShareGrid’s specified criteria to ensure your account can be successfully verified.
Requirements for References
To prevent delays or rejections in the verification process, references must:
Have industry experience in filmmaking or photography. This experience ensures they can credibly vouch for your skills and professional background.
Be individuals you’ve worked with in a filmmaking/photography context previously. Personal references unrelated to professional work may not be accepted.
Provide a verifiable email address that either: - Belongs to a company domain (e.g., john@netflix.com), or- Is listed directly on their personal or company website to confirm ownership.
Why References Might Be Rejected and How to Resolve It
ShareGrid uses strict verification standards to maintain quality and security throughout its platform. References might be rejected for reasons such as, but not limited to:
Lack of sufficient industry experience in photography, filmmaking, or familiarity with professional gear.
The email address provided could not be verified through a company domain or website listing.
If your references are not accepted, you will be alerted by email and can submit additional references until the criteria are met. Ensure that all new references align with the required guidelines detailed above.
Submission Steps
Open the email sent by ShareGrid and locate your reference submission link.
Click the link to access the submission form.
Enter the details for each reference, ensuring compliance with the outlined requirements.
Submit the form and wait for ShareGrid to review and confirm your verification status.
Additional Tips
Double-check your references’ email addresses to avoid verification delays.
Reach out to your references beforehand to confirm their willingness to verify your credentials with ShareGrid.
Following these steps and guidelines will help streamline your account verification process and ensure a smooth experience on the platform.
If you have any questions or need assistance, our friendly customer support team is here to help!