If you’re using your own insurance policy to rent gear on ShareGrid, you’ll need to verify your coverage first. ShareGrid requires specific details on your Certificate of Insurance (COI) to ensure a secure rental experience.
Follow these simple steps to verify your policy and troubleshoot common issues.
Step 1: Know What ShareGrid Requires
To be approved, your COI must include:
Off-Premises Business Personal Property Coverage: This shows you’re covered when renting gear.
Active Policy Dates: Your policy must be up to date.
Step 2: Submit Your Certificate of Insurance (COI)
Request a COI from your insurance provider. If needed, ask for an “Evidence of Property Coverage” certificate.
Make sure the COI includes:
The off-premises coverage limit.
Optional: If your provider (e.g., Hiscox) requires authorized parties, list ShareGrid.
Have the provider email the COI to:
insurance@sharegrid.comUsing the following address:
ShareGrid Platforms, LLC
72 Seneca St, Suite 17
Seattle, WA 98101
(888) 318-4695
Step 3: Troubleshoot Common Issues
If your insurance isn’t approved, it’s usually due to:
Missing off-premises coverage
ShareGrid not listed as an authorized party (required by some insurers)
What to do:
Contact your provider and request a revised COI with:
Clear off-premises business personal property coverage
ShareGrid listed as an authorized party (if needed)
Have them resend it to insurance@sharegrid.com
Your policy won’t be approved until this information is included.
Final Tips
Verifying your insurance ahead of time helps avoid delays in renting gear.
Need help? Contact your provider or reach out to ShareGrid support.
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Need Help?
If you have any questions or need assistance, please don't hesitate to contact ShareGrid's support team.
Disclosure: This communication is on behalf of ShareGrid Platforms, LLC or its affiliates (“ShareGrid”). This communication is for informational purposes only and contains general information only. ShareGrid is not rendering legal, financial, accounting, business, tax, or other professional advice or services by means of this communication. This communication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your interests. You should consult a qualified professional advisor. ShareGrid does not assume any liability for reliance on the information provided herein.