If you’re using your own insurance policy to rent gear on ShareGrid, you’ll need to verify your coverage first. ShareGrid requires specific details on your Certificate of Insurance (COI) to ensure a secure rental experience.
Follow these simple steps to verify your policy and troubleshoot common issues.
Step 1: Know What ShareGrid Requires
To be approved, your COI must include:
Off-Premises Business Personal Property Coverage: This shows you’re covered when renting gear.
Active Policy Dates: Your policy must be up to date.
Step 2: Submit Your Certificate of Insurance (COI)
Request a COI from your insurance provider. If needed, ask for an “Evidence of Property Coverage” certificate.
Make sure the COI includes:
The off-premises coverage limit.
Optional: If your provider (e.g., Hiscox) requires authorized parties, list ShareGrid.
Have the provider email the COI to:
insurance@sharegrid.comUsing the following address:
ShareGrid Platforms, LLC
72 Seneca St, Suite 17
Seattle, WA 98101
(888) 318-4695
Step 3: Troubleshoot Common Issues
If your insurance isn’t approved, it’s usually due to:
Missing off-premises coverage
ShareGrid not listed as an authorized party (required by some insurers)
What to do:
Contact your provider and request a revised COI with:
Clear off-premises business personal property coverage
ShareGrid listed as an authorized party (if needed)
Have them resend it to insurance@sharegrid.com
Your policy won’t be approved until this information is included.
📝 Final Tips
Verifying your insurance ahead of time helps avoid delays in renting gear.
Need help? Contact your provider or reach out to ShareGrid support.
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If you have any questions or need assistance with your payment, our friendly customer support team is here to help! Happy renting!