If you'd like to delete your ShareGrid account, please follow the steps below. Before doing so, we need to verify that there are no active transactions or open claims linked to your account. Please keep in mind that permanent deletion is final and cannot be reversed.
Please note: If you delete your account while having an active ShareGrid Plus subscription, the subscription will be automatically canceled, and you will lose any remaining time or benefits.
If you’re unsure about permanently deleting your account, there are alternative options that let you keep your data. For instance, you can request a temporary ban. When you temporarily ban an account, its information is saved, but it is no longer accessible or visible on the platform. If you'd prefer to request a temporary ban instead, contact us at help@sharegrid.com. Additionally, make sure any active subscriptions are canceled or resolved before requesting a temporary ban.
Steps to Request Account Deletion:
Log in to your ShareGrid account.
Click on your profile image thumbnail.
Go to 'Settings.'
Select 'Account.'
Scroll down and click 'Request Account Deletion.' This will send us an email request through a pop-up window.
Can't Submit a 'Request Account Deletion' Through Your Account?
If you no longer have access to your ShareGrid account or are experiencing issues with it, you can request account deletion by emailing help@sharegrid.com. Please include the email address and phone number linked to the account you wish to delete. Once we receive your request, we will review the information and proceed with closing your account.
Reusing Identifiers after Deletion
After deleting your account, identifiers like your phone number and email address can be reused for new accounts. It's important to know that these identifiers will no longer be linked to the deleted account, allowing you to create and verify new accounts.
Frequently Asked Questions
What if my profile is still visible in search results?
If your ShareGrid profile still appears in search results after submitting a removal request, Google might not have refreshed its cache yet. Please be patient and keep an eye on this. Submitting a formal removal request to Google can sometimes speed up the process.
How Can I Submit a Formal Removal Request to Google?
After deleting your account, your profile may still appear in Google search results for some time due to cached data. To expedite the removal of this information:
Visit Google's Privacy Removal Form.
Fill out the form with details about the cached page URL.
Submit your request to remove outdated information.
Monitor search results periodically to ensure your profile is no longer visible.
Need Help?
If you have any questions or need assistance, please don't hesitate to contact ShareGrid's support team.