At ShareGrid, we are committed to maintaining a safe and secure community. Occasionally, we require members to re-verify their identities, even if they have been verified in the past. This process is essential to ensure all interactions on our platform are secure and meet our community standards.
Reasons for Re-Verification:
1. Data Retention Policies: We periodically purge old IDs from our system to comply with data retention standards and incorporate security upgrades. When this occurs, we request you submit a new ID for verification.
2. Updated Security Measures: Implementing new security measures may necessitate re-verifying IDs to ensure our security protocols remain strong and effective.
The ID Verification Process:
Initiating Verification: Start the verification process by going to 'Settings' and selecting 'ID Verification.'
Entering Details: You will be prompted to enter basic information to kick-start the verification.
Automated Check: Our system will promptly review your submitted details. Many users achieve instant verification during this stage.
Manual Verification: If additional information is required, our customer support team will reach out to help you complete the verification process.
Received a Verification Request by Mistake?
If you believe you have received a verification request in error, please contact our support team immediately. We are here to resolve misunderstandings and ensure the verification process is smooth and straightforward.
Our Commitment to Security
Participating in the ID verification process helps us safeguard the integrity and security of the ShareGrid community. We appreciate your cooperation and understanding as we strive to keep ShareGrid a trusted and secure platform for all users. Thank you for your ongoing commitment to maintaining our community standards.