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Contacting Rental Owners and Renters
Contacting Rental Owners and Renters

Best Practices for Effective Communication and Issue Resolution

Dave avatar
Written by Dave
Updated over a week ago

To ensure smooth communication and a seamless rental experience, here's how to contact the rental owner or renter:

After Booking a Rental:

  • Once a rental request is accepted and booked, the owner's and renter's phone numbers will be displayed at the top of the rental confirmation page.

Preferred Communication Method:

  • We encourage you to use our messaging system for all communications. This system provides a convenient and accessible record of all your conversations, ensuring that important details are always available.

Benefits of Using the Messaging System:

  • Record Keeping: Easily refer back to conversations for important details.

  • Issue Resolution: If any rental issues arise, having a conversation record helps us resolve them quickly.

Stay connected through our messaging system to enjoy a seamless rental experience. If you need further assistance, feel free to reach out anytime. Happy renting!

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