Rental profits are processed in two phases after a rental has been completed.
ShareGrid to Stripe
Stripe to Your Bank
1. ShareGrid to Stripe
Once your equipment is returned, open the rental conversation from your Sharegrid inbox and click “Mark as Complete”. ShareGrid sends profits to your Stripe account within 3-days of a completed rental. Be sure to mark your rentals as complete once you have received all of your gear in working order to ensure the profits are sent as soon as possible.
You can view the status of the transfer to Stripe within a rental thread:
2. Stripe to Your Bank
Once funds are in Stripe, payouts are automatically initiated at the end of the day. There is no need for you to initiate this, nor can ShareGrid manually trigger a payout. For established accounts, payouts take 1-2 business days to arrive in your connected bank account after a payout is initiated.
For new Stripe Express accounts:
Please note, first payouts take up to 7 business days to be disbursed from Stripe to your bank account. This delay allows Stripe to mitigate some of the risks inherent in providing credit services. We cannot expedite this process, as this is a Stripe, not ShareGrid, policy.
You can view your payouts under Settings > Payouts > View Payouts