Rental profits are processed in two phases after a rental has been completed.

  1. ShareGrid to Stripe

  2. Stripe to Your Bank

1. ShareGrid to Stripe

Once your equipment is returned, open the rental conversation from your Sharegrid inbox and click “Mark as Complete”. ShareGrid sends profits to your Stripe account within 48-hours of the end of a transaction. Be sure to mark your rentals as complete once you have received all of your gear in working order to ensure the profits are sent as soon as possible.

You can view the status of the transfer to Stripe within a rental thread:

2. Stripe to Your Bank

Once funds are in Stripe, payouts are automatically initiated at the end of the day. There is no need for you to initiate this, nor can ShareGrid manually trigger a payout. For established accounts, payouts take 1-2 days to arrive in your connected bank account after a payout is initiated.

For new Stripe Express accounts:

Please note, first payouts take up to 7 days to be disbursed from Stripe to your bank account. This delay allows Stripe to mitigate some of the risks inherent in providing credit services. We cannot expedite this process, as this is a Stripe, not ShareGrid, policy.

You can view your payouts under Settings > Payouts > View Payouts

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