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What to Do If You Cannot Accept a Rental Reservation Request
What to Do If You Cannot Accept a Rental Reservation Request

What to Do If You Cannot Accept a Rental Reservation Request

Dave avatar
Written by Dave
Updated over a week ago

If you need to decline a rental reservation request, follow these steps to handle the situation smoothly:

Declining a Reservation

As the owner, you can accept or decline rental requests based on availability and preferences. If you need to decline a reservation, do so promptly to allow the renter to explore other options.

Pro Tip: Keep your availability calendar updated to minimize the need to decline requests.

Communicating with the Renter

Send a polite message to the renter explaining why you cannot accept their request. This courteous communication helps them understand the situation and find an alternative solution.

Creating a Positive Community

Our goal is to foster a respectful and supportive community. If you have any questions or need assistance, our customer support team is here to help.

Thank you for being part of our rental platform and helping to make the rental experience smooth and enjoyable for everyone!

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