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How to Verify Your ID with ShareGrid's Automated System
How to Verify Your ID with ShareGrid's Automated System

Overview of ID Verification at ShareGrid

Dave avatar
Written by Dave
Updated over 4 weeks ago

At ShareGrid, we prioritize creating a safe and trustworthy community. To achieve this, we perform thorough identity checks to ensure the authenticity of each member, which builds trust and enhances security across our platform.

Introduction to the Automated ID Verification System

Our Automated ID Verification System is a critical tool in preventing identity fraud. It enables us to quickly and accurately confirm the identities of our members, ensuring that only legitimate users can engage with our services.

Step-by-Step ID Verification Process

1. Initiating Verification:

  • To start, click on your profile photo thumbnail, navigate to 'Settings' in your ShareGrid account, and select 'ID & SMS Verification.'
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    Step 1:
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    Step 2:


    Step 3:

2. Entering Details:

  • Click "Start Verification," and you will be prompted to provide the basic information necessary for the verification process.
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3. Automated Check:

  • Our system will review the details you've submitted. Most members experience verification without needing additional information.

4. Additional Verification (if needed):

  • In some cases, additional information may be required to complete your verification. If this happens, our customer support team will contact and guide you through the steps.
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  • Occasionally, our Automated ID Verification System may not be able to verify a member. While we aim to verify all members, we cannot manually override the system for liability and insurance reasons.

Our Commitment to Security

Our rigorous ID verification process is a cornerstone of our commitment to maintaining a secure platform. By participating in this process, you contribute to the overall safety and integrity of the ShareGrid community. Please don't worry- with tools like the Automated ID Verification System, you can engage confidently with other members and be secure in the knowledge that protecting our community is our highest priority.

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