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Identification & Verifications
Automated ID Verification
My account says 'Manual Verification Required.' What do I do?
My account says 'Manual Verification Required.' What do I do?

If we cannot immediately verify your ID, here are the next steps

Dave avatar
Written by Dave
Updated over a week ago

We value providing a quick verification process and are committed to helping you through it as quickly as possible. Rest assured that our Automated ID Verification System will review your information and provide speedy verification whenever possible.

If immediate verification of your account is impossible, we request additional information. Our dedicated team of customer support representatives will personally contact you to help you with the specific information you need. This may include submitting additional documentation, such as proof of your address.

We prioritize verification requests based on the received order. We aim to process your request quickly and verify your account promptly.

If you have any questions or concerns about the account verification process, please don't hesitate to contact us. Sending us a message is straightforward—click on the 'chat bubble' icon in the lower right corner of your screen. Alternatively, you may access the 'Contact Us' link at the bottom of the page.

Before you contact us, please complete your profile by providing a brief biography, links to your website and social profiles, and examples of your photo/video work. This information will help us better understand your needs and provide more efficient support.

Once again, we appreciate your cooperation and look forward to helping you with your account verification process.

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