When you go through the ID Verification process on your account, our Automated ID Verification System will check the information you provided.

If we're not able to immediately verify your account, we'll need to collect a little more information. One of our customer support representatives will reach out to let you know what extra information we need. We may ask you to provide additional documentation, such as proof of your current address.

We process new verification requests in the order they are received, so please rest assured that we will verify your account as soon as we can.
 
If you have any questions related to account verification, please send us a message by clicking on the 'speech bubble' icon in the lower right corner of your screen, or go to the 'Contact Us' link at the bottom of the page.

If you haven't yet filled out your profile with a biography and links to your website, social profiles, and photo/video work examples, please finish these steps before getting in touch.

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