Report the Incident:
Regardless of who is at fault, always complete the Incident Form promptly.
Notify All Parties:
Contact the Equipment Owner: Always inform the owner about any damages, even if they are minor.
Inform Your Insurance Provider: If you have third-party coverage, start the claim process with them. Remember, initiating a claim isn't an admission of responsibility.
Damage Waiver Coverage: If you've chosen the damage waiver option, after filling out the Incident Form, we will guide you through our damage waiver procedures.
Third-Party Coverage: Those with external insurance should primarily rely on their policy for damage claims.
If the damage renders the equipment unusable, you can either:
Search on ShareGrid for an alternative piece of equipment.
Contact our support team, and we'll assist you in finding a suitable replacement either on ShareGrid or through another source.
Remember, timely reporting of damages ensures better protection and smooth resolution.