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Can Someone Else Pick Up or Drop Off the Rental Equipment?
Can Someone Else Pick Up or Drop Off the Rental Equipment?

Easily Add an 'Authorized Person' for a Smooth Rental Process

Dave avatar
Written by Dave
Updated yesterday

If you need someone else to handle your rental equipment pick-up or drop-off, you can easily add them as an 'Authorized Person.' Follow these steps to ensure a smooth process:

How to Add an Authorized Person

  1. Provide Information:

    • Follow the steps outlined here to add an Authorized Person.

    • Include their ID and contact details.

  2. Confirmation:

    • Once you've completed the setup and we have approved the person added, both parties will receive a confirmation message from ShareGrid within the rental conversation thread:

Sample Confirmation Message

"[Account Holder] has authorized [Authorized Person's Name] to pick up/drop off on their behalf. Please check their ID at the time of pick-up."

By adding an Authorized Person, you can trust that your equipment will be handled properly. If you have any questions or need assistance, our friendly support team is here to help. Happy renting!

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