To make sure you're receiving all important notifications from us, follow these steps to troubleshoot common email delivery issues:
Ensure Notification Settings Are Turned On:
Go to your name > Settings > Account.
Ensure your email is correct and "Receive notifications" is checked.
Ensure You Have Not Opted Out of Specific Notifications:
Go to your name > Settings > Notifications.
Ensure the desired notifications are checked.
Ensure Our Emails Are Not Marked as Spam:
If our emails are marked as spam, your provider can't unlist us.
Add a new email address to receive notifications:
Go to your name > Settings > Account.
Add and verify a new email address.
If you need further assistance, please contact our support team.