This guide outlines the proper procedures for owners and renters on ShareGrid regarding using additional rental contracts and credit card authorization forms, ensuring clarity and trust throughout the rental process.
For Owners: To ensure clarity and trust in the rental process, if you require Renters to sign additional documents such as a rental agreement/contract or Credit Card Authorization Form, you must clearly state this requirement:
On your ShareGrid profile page.
On each specific item listing.
This transparency allows Renters to understand all conditions before they commit to a booking.
For Renters: If an Owner requests that you sign additional agreements not listed on their profile or the item's listing page after booking:
You are entitled to cancel the rental without any penalties.
Our support team can assist with any questions or concerns about the process.
By adhering to these guidelines, we foster a transparent and trustworthy environment, ensuring all members of the ShareGrid community can engage confidently and effectively in rental transactions.