This guide provides a clear process for assigning someone to handle equipment pickups or drop-offs on your behalf. This ensures compliance and security for your rental transaction on ShareGrid.
If you need to designate someone else to pick up or drop off your rental equipment, ShareGrid allows you to specify them as an 'Authorized Person.' Here's how to set this up:
Access the Rental Conversation:
Go to your message inbox on ShareGrid and open the conversation related to your rental.
Add an Authorized Person:
Click on the ‘Add Authorized Person’ option within the rental details.
Fill in the necessary details about the person you are authorizing.
Verification Process:
The authorized person will receive a text message with a link to complete the ID verification process.
Once the ID verification is completed, our team will review and confirm the submitted details.
Confirmation:
After verification, you will receive a confirmation message in the rental conversation thread confirming that the Authorized Person has been added successfully.
This process ensures that the pickup or drop-off is handled smoothly and securely. Our support team will gladly assist you if you encounter any issues or have questions.