If someone makes an offer on one of your items, you’ll be notified via email. You’ll then have 24 hours to decide what you’d like to do.

When you first receive an offer, you may see that the status shows ‘Under Review’. This happens with all offers initially, since each offer needs to be reviewed by the ShareGrid team. Once this stage is complete, the 24-hour countdown will begin, and you’ll be able to take action on the offer.

At this point, you have three options:

If you’re happy to accept the price that the buyer has offered, simply click Accept to move on to the next stage of the transaction.

If you’re not satisfied with offer, but you want to try to make a deal with the buyer, you can make a Counteroffer. Hit ‘Counteroffer’, then choose the dollar amount you’d be comfortable selling the item for. The buyer will be notified that you have countered their offer, and they will have a choice to accept or decline.

If you do not want to accept the offer, and you do not want to make a counter offer, hit decline. The buyer will be notified that you have declined their offer.