When someone makes an offer to buy your item on ShareGrid, follow these steps to manage and respond effectively:
Notification of Offers:
Email Notification: When a buyer makes an offer, you'll receive an email notification.
Response Window: You have 24 hours to respond once the offer status changes from 'Under Review.'
Understanding the 'Under Review' Status:
Initial Review: To ensure legitimacy, all offers enter an 'Under Review' phase.
Decision Window: Once the offer is cleared, the 24-hour decision window begins.
Choosing Your Response: Three Options:
Accept:
If the offered price meets your expectations, click 'Accept' to proceed with the transaction.
Counteroffer:
If you want to negotiate, click 'Counteroffer' and enter your desired price.
The buyer will be notified of your counteroffer and can choose to accept or reject it.
Decline:
If the offer doesn't meet your expectations and you don't want to negotiate, click 'Decline.'
The buyer will be informed that their offer was not accepted.
Importance of Timely Response:
Please respond quickly: Responding within 24 hours is crucial to maintaining a reliable reputation on ShareGrid.
Ensure Trust: Clear and prompt communication ensures a trustworthy platform for all users.
By following these steps, you can efficiently manage offers and maintain a positive experience on ShareGrid.