Advice and answers from the ShareGrid Team

For the protection of all our members, every third-party insurance policy used on ShareGrid must be verified by our team directly with the issuing insurance company.

Here's how to upload details of your policy for verification:

  1. Sign in to your account.
  2. Click on your name and select Settings.
  3. Click on Insurance on the left side of the screen.
  4. Select the 3rd Party tab.
  5. Click the button marked Setup 3rd Party Insurance.
  6. Follow the prompts to enter details of your policy.

After you submit details, we will contact your insurance company directly to verify the effective dates of your policy, and the coverage limit for rented equipment.

Once we confirm these details, we'll apply the coverage to your account, and you can use it to make rentals. You'll see a green checkmark and the text “Insurance Verified” next to the policy in your account.

How long does this take? Can I speed up the process?

Insurance verification may take one to two business days. Most insurance companies operate within normal business hours, Mon - Friday, 9:00am - 5:00pm. Verification outside these hours may not be possible.

Some insurance companies will not share information with ShareGrid without direct a direct request from their client. The quickest way to get your policy verified once you've uploaded details is to call your insurance company and ask them to respond to our email. They can contact us directly at insurance@sharegrid.com.


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