If you’ve already booked a rental on ShareGrid but want to use your student discount, you can still apply it as long as the rental hasn’t started. Here’s how.
Step 1: Check Eligibility
The rental must not have started yet.
You’ll need to cancel and rebook the rental to apply the discount.
Step 2: Cancel Your Current Rental
Contact the owner – Inform them of your intention to cancel so you can rebook with your student discount.
Request cancellation – The owner should choose “Other” as the reason and note that you’re rebooking with the discount.
No cancellation fee – If you’re canceling for this reason and rebook with the same owner, you won’t be charged a cancellation fee.
Step 3: Activate Your Student Discount
Go to Account Settings and make sure your student discount is active.
Once it is active, it will automatically be applied to any eligible future rentals.
Step 4: Rebook the Rental
Rebook the same items.
Your student discount will be applied automatically at checkout.
Refund Details
What’s Refunded: Rental cost, taxes, and community fees (when rebooking with the same owner).
Exceptions: If any fees aren’t refunded, contact ShareGrid Support to have them corrected.
Important Notes
This process only works if the rental period hasn’t begun.
Make sure your student discount is active before you rebook.
Always have the owner select "other" as the cancellation reason for a smooth refund.
For help at any step, contact ShareGrid Support. We’ll ensure your discount and refund are processed quickly.