Verifying your address is a crucial step in completing the verification process for your ShareGrid account. Below, you'll find detailed guidance on the required documents, submission process, and common rejection issues to ensure a smooth and successful verification experience.
Required Documents for Address Verification
To verify your address, you must provide a document received at your current address that includes the following details:
Your Full Name
Your Full Address
A Recent (Received Within Past 90 Days), Visible Date
Examples of Acceptable Documents:
Mail-based documents from institutions, such as junk mail, credit card offers in your name, or Amazon packages sent to your address.
Note: ShareGrid does not accept digital-only documents, such as bank statements or credit card reports, for address verification purposes unless they are received as paper mail. The document must be received through traditional mail.
How to Submit Your Documents
Once you have a suitable document, you can securely upload it using the secure link provided during the address verification process. Ensure the document is clear and legible before submitting.
Common Reasons for Rejection
If your document was rejected, it may be due to one of the following reasons:
Missing Visible Date: Your document must display a recent and clearly visible date to confirm its validity.
Unreadable or Blurry Details: Ensure all required information (name, address, and date) is clear in the uploaded document.
FAQs
Can I use digital documents like bank statements or credit card reports?
No, ShareGrid requires a document that has been physically received through mail. Digital-only records are not acceptable.
By following the above steps and ensuring your document meets all requirements, you can complete your address verification quickly and efficiently. If your verification was rejected, revisit the above requirements and resubmit a corrected document.
If you have any questions or need assistance with your payment, our friendly customer support team is here to help! Happy shopping and renting!